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Refund Policy

Returns & Refunds Policy

Please read this before you order.

Our oils are cold-pressed edible food products. For reasons of food safety and hygiene, we do not accept returns, exchanges or refunds once an order has been placed and dispatched.

The only exception: if your order arrives damaged, leaking or is not what you ordered, please contact us within 48 hours of delivery and we will make it right.

How to report a problem

  • Email admin@kernelandpress.com or message us on WhatsApp +91 95151 29292.
  • Include your order number and clear photos of the product and the outer packaging.
  • Report within 48 hours of delivery; later requests cannot be considered.

What happens next

We will review your photos and, where the damage or error is confirmed, arrange a replacement or resolution. Please keep the packaging until we have replied.

Questions

Write to admin@kernelandpress.com and we will be glad to help.